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 Statistics of Online Application
 

 Year 2013

No Application No. of Transaction
Jan Feb March April May June July Aug Sept Oct Nov Dec
1. OSC Online 0
0%
0
0%
0
0%
0
0%
0
0%
0
0%
0
0%
0
0%

0
0%

0
0%
0
0%
 
2. e-Maklumbalas 0
0%
6
8%
4
4%
2
2%
3
3%
9
7%
1
14%
1
1%
4
5%
3
4%
5
8%
 
3 e-Aduan MPAG

82
100%

69
87%
84
93%
78
93%
80
93%
109
84%
1
14%
68
87%
69
84%
71
91%
59
92%
 
4 e-Rating MPAG 0
0%
4
5%
2
2%
4
5%
3
3%
12
9%
5
71%
9
12%
9
11%
4
5%
0
0%
 
Total 82 79 90 84 86 130 7 78 82 78 64  

Year 2012

No Application No. of Transaction
Jan Feb March April May June July Aug Sept Oct Nov Dec
1. OSC Online 20
32.3%
25
31.6%
36
37.1%
19
35%
37
38%
23
32%
0
0%
0
0%
0
0%
0
0%
0
0%
0
0%
2. e-Maklumbalas 1
1.6%
2
2.5%
0
0%
3
5.4%
 1
1%
2
3%
3
  4%
0
0%
5
31%
5
5%
5
6%
4
4%
3 e-Aduan MPAG 35
56.5%
49
62%
53
55%
25
45.4
54
56%
37
51%
62
84%
44
96%
0
0%
77
83%
72
89%
85
98%
4 e-Rating MPAG 6
9.7%
3
3.8%
8
8.2%
8
15%
  5
5%
10
14%
9
12%
2
4.3%
11
69%
11
12%
4
5%
2
2%
Total 62 79 97 55 97 72 74 46 16 93 81 2