Portal Rasmi Majlis Perbandaran Alor Gajah
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Senarai Taman Dan Rumah Awam Di Dalam Daerah Alor Gajah
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Customer Satisfaction Survey
Dear customers,
The Alor Gajah Municipal Council is in the process of assessing the customer satisfaction index to further improve our service delivery system. We would be grateful if you can spare some time to answer this survey.
Thank you for your cooperation.
Gender
Male
Female
Age
18-40 years olds
41-55 years olds
56 years olds and above
Education background
SPM and below
Certificate / Diploma
Degree / Masters / PhD / Any equivalent qualifications
Location
Urban/town
Rural area
Housing area
Manner of interaction with MPAG
Appear at the office
Out of the office
Electronic/social media
1.Counter services (collectively)
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(a). Municipal Services (garbage/waste collection)
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(b). Maintenance of drains
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(c). Management of public toilets
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(d). Management of recreational parks
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(e). Grass cutting service
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(f). Road maintenance (Public roads and residential areas only)
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(g). Management of children's playgrounds
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(h). Maintenance of public lights (public roads and residential areas only)
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(i). Parking management
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(i). Parking management
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
2(k). Landscape management
1-Weak
2-Unsatisfactory
3-Moderate
4-Good
5- Excellent
3. Your general satisfaction with MPAG's services
1-Lemah
2-Kurang memuaskan
3- Sederhana
4- Baik
5- Cemerlang
4. What is your suggestion/s to improve the quality of MPAG's services? (Suggestions must be written in detail for it to be seriously considered by MPAG)
Submit
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Majlis Perbandaran Alor Gajah
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Pencapaian Piagam Pelanggan
Piagam Pelanggan
Dasar Kerajaan
Agensi Kerajaan
Direktori
Galeri
Data Terbuka
Kerajaan Melaka
Majlis Perbandaran Hang Tuah Jaya
Majlis Bandaraya Melaka Bersejarah (MBMB)
Majlis Perbandaran Jasin (MPJ)
Pejabat Daerah Tanah Alor Gajah (PDTAG)
Kementerian Perumahan dan Kerajaan Tempatan (KPKT)
Malaysian Communications and Multimedia Commission (MCMC)
Malaysian Administrative Modernisation and Management Planning Unit (MAMPU )
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